Bests & Worsts Reviews from Amazon

June 17, 2019: ASUS support tells me that I must send the machine for additional test/repairs. UNACCEPTABLE. The tech I worked with over a month ago told me that if the problem returned my machine would be replaced. I will not send this back in. The only acceptable resolution is replacement. I've lost literally months while this machine went back and forth to the ASUS repair facility and I'm still stuck with brick. I will never buy another ASUS computer. This is literally the worst computer purchase I've ever made and I've been using these things since the late 1980s. June 13, 2019: THIS COMPUTER LITERALLY CAME BACK FROM THE REPAIR FACILITY FOR THE SECOND TIME LESS THAN A WEEK AGO and the issues have returned AGAIN. I'll never buy another ASUS product. This is garbage, the brand is garbage and I just want my machine replaced or money returned. This is absurd. If I could give this machine a negative rating I would... I've brought my rating down to one star. You can see my original review after my update. Update: The problem with the fans grew worse. I tried updating all the drivers and this failed to fix the problem. I contacted support and spent about thirty minutes walking through the issue with them. They issued and RMA and I sent the computer out for a warranty repair. My computer was out for about three weeks and when it was returned to me, the problem was alleviated, but only for about a week, at which time the fans gradually spun up more and more frequently and for longer and longer periods of time. Right now, the fans have literally been running, and they are VERY LOUD for the past two hours. I'll close the laptop and the fans will spin down, but within half an hour, they spin up again. The computer actually woke me up last night when the fans kicked in (with the laptop closed). I spoke to support again, and this time the agent told me the behavior was normal. Okay, right. In addition, this computer's track pad is the worst I've ever had. It's almost unusable. I regret purchasing this machine. It is absolutely the worst computer purchase I've ever made. Original I bought this computer primarily for a mobile DAW. In general, it supports everything I do in terms of audio recording and editing. However, there's a couple caveats I feel I must share with others. 1. The fans are running for no apparent reason. They are tremendously loud and in fact they've been running since I turned on the computer 5 minutes ago. I've disabled all but the essential startup items and currently I am running only Chrome. No other applications are running. The computer isn't even warm. It's really annoying. I was one version behind on the BIOS, so I flashed it with the latest. No change. 2. The track pad isn't great. Sometimes it's weirdly sensitive and mistakes a scroll for a click. Other times scrolling is difficult (it will scroll smoothly and suddenly stumbles requiring that I move the cursor to the side and try again. If that doesn't work I just go to the scroll bar and go from there. So while the computer is suited to my needs, it's drawbacks are very frustrating. I'm considering sending it back.