Bests & Worsts Reviews from Amazon

I gave my BKK-100 to someone who needed it right away. When it was time to replace it, I bought this, based on the stellar reviews. Sometimes I think people write reviews for the sake of seeing their words in print. This is a TERRIBLE massager. The fault lies in the fact that it has 2 different sized massagers, the right one, and a larger, flatter one that makes heat (and little of that). The bigger head does not allow the smaller one to make contact with your neck at all, completely negating it, and since it's a flat head, there is no 'shiatsu' massage, it's pointless. I sent it back and re-ordered the BKK-100, and immediately wrote this to save YOU from making the same mistake I did!