Bests & Worsts Reviews from Amazon

I've had this product for a little over a month now and it was working great. The picture was good, it connected to my internet easily, remote was simple and easy to use. Now for the last week it started with Prime video it started to freeze the player now Youtube won't buffer so I can't even stream youtube on this 200+$$$ dollar thing what the hell? I could have just bought an Xbox S with a blueray or ps4 (Even though I already have both still would have been better) and it plays games for this price instead I got a player that won't even play youtube.......... what a joke and of course I'm out of the return window. I've factory reset the device, reset my router, unpluged the unit pluged it back in, uninstalled and reinstalled the Apps, nothing works and I can't return it. Go with an Xbox or ps4 its the same price but you get way more. Update: I'm changing my review to a 4/5 instead of 2 because they sent out an update the other day that fixed all the problems I was having. Still think a playstation or Xbox S is a better value though. Edit: Just keep having problems with freezing, apps just stop working, player isnt saving my playback spots in movies, if I pause a movie more than 5 min the player will just shut off then it doesn't save my spot and I have to watch previews/FBI warning which you can't fast forward through again. This player has been a pain in the rear I've had nothing but problems with it since I got the thing. When it works its great but it has way too many and too frequent glitchs/bugs. If I could do it all over again I wouldn't buy it and I'm kind of pissed honestly. Edit/Update: Player is still a hunk of garbage one of the worst 100+ $$$$ things I've ever bought now it ejects the Dvd tray every time I turn it on for no reason and it freezes and crashs every single day I use it at least 1 time. I'll never buy a Sony branded Dvd player ever again this thing has brought me a LOT OF FRASTRATION!!!! I'm actually angry at Sony for selling such a hunk of TRASH.