Bests & Worsts Reviews from Amazon

How am I suppose to use "EAT" that? Received crystallized as seen in photos! I tried digging into bottle to get some "crystallized honey" and it's hard word for one spoon frozen like "crystallized" honey. That's not the way I'm used to pure honey on my toast, my tea or over anything. I tried putting bottle in pot with boiling water. Well, plastic bottle melted and honey still frozen like "crystallized". I don't like it.