Bests & Worsts Reviews from Amazon

Yep really crappy filters that are half the size of before. So you get the following "Features" Half the life Half the durability Half the moisture output ALL FOR THE SAME PRICE!!! What a deal /sarcasm Update: So I wrote to Kaz about the filter change and here is what they said: ear Consumer, Thank you for your recent email. Due to our product dimensions we were forced to minimize the size of the filter your humidifier uses. We have many Honeywell units that use the HAC-504AW filter, and unfortunately, due to the filter thickness we had several units that were having a lot of trouble fitting the wet filter. There were many accounts where the filter would cause the tank or housing not to sit correctly, where it would get caught on an internal humidifier part, or where it would absorb more water than the fan could take off of it efficiently. For these reasons the new filters have had a few layers removed in a way that allows them to fit and work much more comfortably in all of our units. However, the thicker style is still available to order using the information below. Part Number: HAC-504OS $12.99 USD Telephone: 800-477-0457 (M-F 7:30AM-7:00PM EST) with Visa, Mastercard or Discover (All of US and Canada). Our winter "order department" cannot take this order, so please do not push the "to place a new order" option. Please push option 4 from the first menu and then press option 7, which will direct you right to a Consumer Relations Representative who will be able to take the order. If you choose the "to place a new order" option from the main menu they will tell you they cannot take this order. Mail: Send check or money order to: Kaz, Inc Consumer Relations 250 Turnpike Road Southborough, MA 01772 Shipping and handling for all telephone and mail orders is a flat $4.95 per order for parts, filters, and accessories. Please add applicable sales tax for CA, FL, MA, NY and TN. Orders being shipped to Canada are subject to duty and/or brokerage charges at the time of delivery.