Bests & Worsts Reviews from Amazon

If this review does not convince you to avoid NETGEAR read the additional reviews from other customers I have listed at the bottom. If after reading those you purchase a NETGEAR product you are getting what you deserve. I thought NETGEAR would be a solid choice for an extender and was totally unprepared for the very BIG SCAM attempt that transpired. My intention is not only to give 1 star for this device, but to warn people away from NETGEAR at all costs. Just as context I am tech literate enough for a simple device setup after 30 years as a Database Specialist. In a nutshell setup requires that the extender become 'aware' of your router so that it can repeat/extend your signal. Page 9 of the booklet THAT COMES IN THE BOX with the device is titled 'Connect with Web Browser Setup.' Please see the attached photo. Step 3 directs you to a page for 'New Extender Setup Screen' and tells you to click 'New Extender Setup' button .. But instead you are on what looks to be a NETGEAR Page, but no new extender setup info AND almost immediately an unsolicited Support chat opens .. I did not realize it, but it was a phishing robot masquerading as a human and soliciting info which led to a tech calling me .. at this point I am surprised and amused at how bad this support is, but not suspicious .. until shady tech calls (using name that his parents are not possibly aware of) and will not answer my question about why the instructions do not match the page and why do i need an expert for something this simple (he essentially tried to convince me that customers are stupid) .. then .. without the explicit warning and permission that any legit support tech for a legit tech company will provide and make sure the customer understands and agrees to.. goes into full SCAM mode and tries to trick me into giving him access to my computer .. WTF ? I confronted him and he actually got tough and tried to defend his actions .. Again I am at the very least tech literate, but was not on my guard due to the origin of this transaction being the NETGEAR QUICK START BOOKLET !!!! Seriously I am sure lots of people get hooked on this ... see The Sept 2018 1 star review telling the same story (with a comment for another customer who advised same thing and was scammed for $90). NETGEAR is not a legit tech company as there is no way they do not know this is going on. Amazon as well bears some responsibility. Do yourself a favor and bypass NETGEAR products. BTW I tried a number of ways to get in contact with someone at NETGEAR for their side of the story before posting this review, but it was impossible and I went in circles for over an hour. If you are still thinking of buying NETGEAR then read 6-14-19 review by Chu, 9-23-18 by Miller, 6-11-19 Monteith, 2-21-19 Hughes or 10-5-18 with 'Beware' in title .. One says that SCAM tech support actually left them with a non-functional PC.