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★☆☆☆☆
Totally defective NORDIK TRACK DOESNT WANT TO FIX IT
If I could give it a zero I would. I received this machine defective. It will not work. My husband and I assembled the machine exactly how the instructions stated. Its no damn cake walk either. A lot of the parts were built improperly so they did not fit together very well. It took a lot of pressure to get the parts to come together appropriate enough that we could insert the screws. One of the bolts I got was completely welded over the on the head and I could not use it at all. After we got the machine together and went thru the set up process, the machines belt was not moving at all. We called Nordic track customer support he said the control board was bad. SO we waited a week for parts, replaced the board and went thru the setup and calibration process, Still did nothing....Called customer service again, now they are saying its the wire leading from the board to the console.... which means we have to take the entire machine apart and replace the wire and set it up all over again and to be honest they don't even know if that's it... If it isnt that part they send a different part in the mail. If I want a tech to come out I have to wait till he calls me to schedule a day. The whole process takes a week or two. Do this three times and it's just not worth the time and energy. I just paid a lot of money for this machine and here I am rebuilding the whole thing. Nordic tracks customer service and warranty is a joke!!!!! DONT BUY FROM NORDIK TRACK! Here we are with a broken machine due to no fault of our own and no one is willing to get their butts out here to fix it or replace it.
UPDATE: THANKS TO AMAZON IM ABLE TO RETURM THE MACHINE FOR A FULL REFUND. THEY ARE SENDING OUT THEIR DELIVERY GUYS TO COME GET THE MACHINE, I DONT EVEN HAVE TO BOX IT BACK UP! THANK YOU AMAZON!!!!!!!
February 2017 · Sports and Outdoors · verified purchase