Bests & Worsts Reviews from Amazon

My Fitbit Alta HR has been super buggy over the last couple of months (screen goes dead midday despite full battery) and I followed all the troubleshooting advice (which usually consisted of a "reset"). It helped for awhile, but this week the HR monitor stopped working altogether. This is the SECOND Fitbit that I have owned that mysteriously stopped working around a year after purchase (I had the Charge previously that literally started falling apart after a year). When I contacted Customer Service, their "canned" response was that my device was beyond the one year warranty window (by two months, FYI), and the best they could do was offer a 25% discount on my next Fitbit...end of story. I have now had two failed products from this company...that's a ridiculous track record and abysmal customer service...why on earth would I buy another?!? There are WAY too many fitness trackers on the market these days at WAY more reasonable prices to treat customers this way.