Bests & Worsts Reviews from Amazon

Provided me with an awful experience. I purchased this product brand new for a trip to a local theme park; I needed to be able to carry my essentials (phone, money, chapstick) & the waterproof aspect was a plus. While packing the bag prior to the trip, I noticed that the big pocket's zipper was a bit "sticky", but chalked it up to the fact that it was brand new. I didn't over pack the bag & left plenty of room in case we purchased small souvenirs. However, while at the park, the zipper would not open while attempting to pay for our lunch. WOULD NOT BUDGE. So there we sat, at the cash register, wrestling with this stupid bag while holding up the line. We spent about 10 minutes trying different angles, trying different people, & then trying to rip the actual zipper apart. Nothing. Eventually, we had to ask the cashier for scissors & simply cut the thing open to obtain the contents. Incredibly frustrating. It's disappointing that this bag was brand new & used for not even 2 hours before becoming completely useless. It would have been perfect for the numerous family trips, fishing excursions, festivals, & summer adventures that my family participates in.