237
people found this helpful, as of 2023
ranked #124,237 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Cuisinart / Conair Does Not Stand Behind their Warranty on this Unit
Electronics failed between 3 and 4 minutes into first cooking cycle and crashed completely. Right rear quadrant too hot to touch. After 5 minutes or so the electronics came back on. Rinse and repeat ad infinitum. I initiated warranty claim service well with the warranty period. All I got was the run around. After a number of fruitless telephone calls and emails I finally received shipping labels to send the unit to the Conair repair facility. Ultimately I received a repair invoice from the service center purporting to charge me for repairs covered by the warranty. I sent a letter back to the repair center outining the entire history of my efforts to secure performance of the Cuisinart warranty. Without written response the repair center merely returned my unit unrepaired.
May 2018 · Home and Kitchen · verified purchase