Bests & Worsts Reviews from Amazon

This is a compete embarrassment. What a HUGE STEP BACK. This isn't a fire TV, its a mediocre fire stick. Be prepared for back button that doesn't work, apps that wont show or load. Heck I had to call Amazon customer service for the first time to figure out how to do a factory reset. I have 3 other Fire TVs for several years! I've done it twice more now. And that was just to get 3 apps loaded from the Amazon store. I have Directv Now. Awful. Audio sync issues constantly. Won't load channels. Just brutal. Then just for fun I loaded KODI. How about no H265 movies will play right? 4K player my rear end. This is a piece of garbage. Probably why it was so cheap. Cuz its cheap. EDIT - I returned the product. I called customer service to ask them to get me a 2nd gen. I found out they cannot send one. Customer service said they have been swamped with calls and complaints about the 3rd gen.