Bests & Worsts Reviews from Amazon

There was little wrong with the unit, We were enjoying it until it started leaking around the base at the rear. I went online and filled out a "support form" which said I would hear from Hamilton Beach within three days. That was a week ago. I tried calling and waited for 20 minutes on the phone with no response. I left a message and did not receive a return call. I tried the phone again, and was told it would be 39 minutes till I would be served.I left another message. Good product, NO PRODUCT SUPPORT.