Bests & Worsts Reviews from Amazon

I loved my DVD Recorder when I got it home and set it up. I recorded some VHS tapes to DVD with absolutely no issues. And the picture quality was GREAT (and I LOVED the HDMI cable set-up option)! But, suddenly, you cannot see the picture on the VHS tapes...you can hear sound, but no pictures. I called Samsung (I didn't buy a warranty with the machine...unfortunately!) and they were very nice. They extended my included labor warranty (it was still under warranty for parts) and sent me a packing lable to ship it back to them, which I did. It was returned to me in a couple of weeks, and wouldn't you know? The stupid VHS picture goes out AGAIN! I hadn't watched five minutes of a tape when the picture disappeared! I call Samsung, again, and they send me another shipping label (I had to ask for it this time...there were no more offers from their Customer Service Reps. When I told them that the machine was broken again, already, they actually asked ME what I wanted THEM to do!). I mail it off, and get it back three weeks later. Again the stupid thing dies (it made it through one video, this time). The DVD portion of the machine still works great...but if I had have wanted a DVD Player, I would have bought one, and at a MUCH cheaper price! I cannot get a hold of Samsung, now, but I say: Buyer Beware! Do NOT trust Samsung's products to be high quality and do NOT expect them to stand by them when they die! Buy a warranty with their products or buy some other brand!