Bests & Worsts Reviews from Amazon

I just got Quicken 2013 a few days ago and am so very sorry I ever did!!!! I have used Quicken for my personal financial record-keeping for over a decade, and have generally been pleased with how it worked and helped to manage my numerous accounts. I noticed that the new version of Quicken 2013 offered a mobile phone app and thought that addition made a lot of sense, so I purchased and installed it a few days ago. I should have known something was very wrong when there was a Quicken 2013 update just a few days after it went on sale. Well, it has been problem after problem ever since. Quicken should have debugged this version before they put it on the market!! I knew something was very wrong when I couldn't download my account transactions through the One Step Summary anymore. When I "upgraded" to Quicken 2013 from Quicken 2012 it changed all my settings such that I had to deactivate and then re-activate each of my accounts all over again -- a process that took hours! And calling the Quicken help line was no help at all -- I waited on hold for 40 minutes before anyone actually came on the phone with me, and at that point they tried telling me that Quicken 2013 has NO PROBLEMS! Seriously?? The CSR's attitude was just insulting! I don't know if Quicken has become an arrogant company over the years based on their market share, or whether they have simply become incompetent, but I refuse to use any Quicken product from this point on! Anyone considering purchasing Quicken 2013 should do so with extreme caution!