Bests & Worsts Reviews from Amazon

I bought this with the Alexa thinking it would make my life easier. Let me start out that I have the highest mbps internet speed I could buy from my cable tv company. There are only two people in this house using it. I thought I could use Alexa to search for programs to watch between Sling, Netflix, and Amazon Prime. I always get an error message. Once in a while it does find a program. By once in a while, I mean once maybe every two weeks. When I speak into the microphone on the Firestick remote, the same thing happens. I get error messages. I could be in the middle of a program and it drops with an error message. Have to back all the way out and go back into Sling, Prime, or Netflix and find my show again. With Smithsonian Earth or Movies anywhere, the picture will freeze, but the commentary continues. I had a 3 year old Roku player prior to this and I never had any of this happen. Everything played fine. Alexa works well for ordering products from amazon, setting alarms, and reminders. It screws up playing songs and doesn’t seem to understand how to play a song as an alarm. I really don’t need it for this, as I have an Apple Watch that does alarms and reminders. In a nutshell, these products do not live up to their expectations. I would leave no star if I could.