Bests & Worsts Reviews from Amazon

Could not figure out what I was doing wrong here. Followed the instructions perfectly - then noticed they were also printed on the inside of the cover AND THEY ARE DIFFERENT THAN THE PAPER COPY THAT COMES WITH THE UNIT! Step#2 is wrong - Should be "Enter a 4-digit personal identification number (PIN) of your choice then press the # button. The printed instructions say to press the ENTER button and that is wrong - it is the # button!