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346
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ranked #67,570 most helpful out of 571,544,897 reviews
★☆☆☆☆
Caveat Emptor! (Buyer Beware!)
This particular fan has worked out OK for me. BUT!!! I bought another one of these at about the same time and the unit failed completely within 5 months of its installation. I contacted Minka, who informed me that they would not honor their warranty because the unit was sold by Amazon. (They would, however, give me the repair part numbers so I could buy them. Nice of them, wasn't it?) Now Amazon tells me that they will not honor the warranty because it was sold more than 90 days ago! So I'm out the entire purchase price of this fan.... I find it incredible that Amazon offers goods knowing that the manufacturer will not honor his warranties. Amazon's business has to be built on the trust of customers who are buying products sight-unseen, and I believe their action here is a violation of that trust. I'll certainly not be buying anything associated with the Minka name, and having been burned once I'll have to be more careful before buying anything from Amazon that involves a guarantee of any kind.
December 2011 · Tools and Home Improvement · verified purchase
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