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I bought this printer for one reason only - remote printing. I juggle caring for my elderly mother with work. I often need to leave instructions, maps, or meds lists for caregivers and thought it would be great to be able to send them remotely when I can't get to my mom's house. First I tried Canon's print to email. And at first it worked. Then, it refused to print one document no matter how many times I sent it; but it would print the same document fine locally when I was at my mom's house. I emailed Canon tech support. Their response was, well, since it printed locally, problem solved. I replied that this didn't solve the problem that I need the remote printing to work. I never got a response to that email. Then I thought well maybe Google Cloud print would work better, so I got that set up. Worked like a charm for a couple of days. Then suddenly nothing would print and Google cloud print said my printer was offline. So, I checked the Canon user forums and found a couple of other people with the same issue. The only thing Canon tech support told them was turn the printer off and back on again - again, not a solution that deals with the fact that this is supposed to be a remote printer. But, even that didn't work for me. Not only did Google cloud print say the printer was offline, when I went to the control panel on the printer and selected the thing that is supposed to connect to Google cloud print and fetch print jobs, the printer said it couldn't connect to the internet - even though the printer was connected via Ethernet cable and I knew I had working internet. So, I tried giving the printer a fixed IP address on the network. No, that didn't work. Since it was connected to the network via Ethernet cable I thought, well, maybe it will work better if I connect it wireless. So I unplugged the Ethernet cable and set the printer to connect to the wireless network. The printer told me it was connected, and the router told me it was connected. But Canon's network tool on my laptop could not find the printer and it could not print at all. So, I reconfigured the printer again for a wired connection to the LAN. Then, no problem with local printing. But my printer is still offline to Google cloud print and still says it can't connect to the internet. I have bought nothing but Canon cameras and printers for years but I am going to have to seriously rethink that in the future. This was a complete waste of money and the only reason I may not return it is that I'm just plain exhausted with all the other stuff I need to do for my mom and in life in general. Update: I submitted this review to Canon's website. They refused to post it and sent me an email stating that my review did not comply with their "guidelines." I also emailed it to tech support. I got an email telling me to try making sure port forwarding was open to port 5222. I tried this and it didn't work. Sent another email back to tech support and got an email from them telling me to call their tech support. After half an hour on the phone the "network specialist" gave up! Said he didn't know what to suggest....