Bests & Worsts Reviews from Amazon

Getting this card activated was a brutal experience -- there was nothing easy about it. It was just a colossal cluster. Even my 1st attempt at purchasing was a comedy of errors: I get a Welcome email, sent to my primary email account and asking me to Click Here to start shopping immediately; the Click Here brought me to a page asking me to create an entirely new account that then asked me to become a Prime member -- but I already am a Prime member under the account I used to apply for the card! Fine, whatever, new account -- let's do it. I place an order -- I was told it qualified for 3% instead of 5%. Why? Well, obviously I'm not a Prime member...somehow! Two hours later, I get an email letting me know that my order could not be completed because my Amazon Prime Rewards card had been declined. All this after an email telling me that my card had been activated and already set up for use in my account so all I had to do was simply Click Here to start shopping immediately. You know there are problems: when calling Chase customer support, the first option is "If you are calling because of a purchase that has been declined, please press..."