127
people found this helpful, as of 2023
ranked #225,685 most helpful
out of 571,544,897 reviews
★★☆☆☆
Could be a great product, but hindered by subscription model
First of all, the PetCube is a well designed product and good build quality. The video quality is great and the night version is above average, though not great. The laser pointer and voice/speaker are nice touches. Purchase comes with 10 days of Petcube Care which adds additional features.
The problem with PetCube resides with its Petcube Care. Without Petcube the Care Awake/Activity Capture is limited to 10 second records and from my testing only two days of recordings are accessible (regardless of the statement that 4 hours of recording are provided with the Petcube without a Petcube Care subscription). The PetCube subscriptions start at $10 USD a month which is very expensive for the service they are providing. A subscription is required for each Petcube. Additional devices cost an additional $5 USD. In my opinion this is outrageous.
I had back this product during its original Kickstarter campaign and I have slowly witness a great product be marred with its features that were once free and placed behind a subscription wall. I can understand the subscription fee to maintain the servers, but the pricing of the subscription is not aligned with the features provided. The subscription shouldn't be more than $3-4 USD per device.
December 2017 · Pet Supplies · verified purchase