Bests & Worsts Reviews from Amazon

My succulents arrived in horrible condition. The paper "grass" was packed in so tightly that when I lifted it out, it pulled all the plants out of their pots dumping most of the soil onto my counter. The plants I received looked nothing like the healthy plants that other buyers posted pictures of. Most of them looked like they were dying and some of them broke apart when I picked the paper out. It's been a week since I received them and I've tried my best to get them to recover but hey are all pretty much dead.