Bests & Worsts Reviews from Amazon

To whom it may concern ; I started contracting in 1997 when I got back from active duty service. One of the first tools I bought was a DeWalt electric drill and a 9.6 V cordless drill. Throughout the years I had a hodgepodge of different tools so I had a wide experience of how different brands held up to my hard-working environment. Some years later I had a day Dewalt 12 inch compound miter saw which I really liked. I also had a porter cable tiger saw, Palm sander orbital palm sander that I purchased and 97 these tools have held up through some brutal working conditions And I still use them to this day. Recently I decided it was time to replace and upgrade all my cordless tools, and I learned that porter cable, Dewalt, Black & Decker were all under the same ownership now. Two of my favorite brands. So couple months ago I ordered another orbital sander and palm sander to complement my woodworking tools and just last month I decided to pick up a 11 piece cordless tool kit which what’s this is the substantial purchase. Dewalt had a great name and I had a history with them that was positive. Which brings me to this point where I’m writing this letter to express my extreme disappointment in the tools that I received. The fit and finish is just quite poor, The feel in the hand is cheap and specifically the triggers on almost all the tools are loose and feel like they could break at any minute. What really shocked me was all the batteries fit so loosely in the tools and rattle nonstop it’s to the point where I don’t even want to walk with one of my impact drills or anything attached to my hip because I just hear it click click click click click all day long. How is it that Dewalt let this past their quality control? these are not cheap tools these are supposed to be professional tools and I paid Top dollar. I was fine with paying top dollar but I expected something more than a homeowner quality tool. Soon as I think back upon my decision I can’t help but wonder why I didn’t just spent $300 for a 12 tools a porter cable which review said they were at best homeowner quality level. instead of the almost thousand dollars I spent for the Dewalt. I’m hoping that maybe this i was unfortunate quality control slip up and not what we should be expecting from Dewalt in the future. In regards to those porter cable Sanders I purchase this year are use those along side the two older ones I had on this big paint job and both the new units failed where is the 15-year-old sanders are still holding strong. The orbital sander I had to replace a Band and the palm sander the switch failed. I like to hear what you think because right now I’m feeling pretty frustrated On a sidenote when I purchased the primary package DCK1020D2 the advertising was a bit misleading with the prominent picture of the oscillating multi tool with the word brushless in bold print and then the group picture alongside of it but with no other commentary. now when I went back and read all the fine print I realized the other tools were brushed and that Only the oscillating tool was brushless but that’s not the way your advertisement came across and the part that had all the rest of the tools listed separately and said brushed was in tiny print at the very bottom of the advert. And as I look around now I see the breast tools are only like $100 more for the same kit I don’t know if that would make any difference in the fit and finish and less than stellar performance that I’ve experienced with these but yeah there it is Product model numbers ( DCK1020D2, DCF620B, DCS887D2 ) To add a little insult to injury this combo was selling along with the drywall Gun add-ons for a promotional price which I wasn’t able to get in the checkout when I contacted Amazon customer service they told me send him a screenshot which I did the lady didn’t said go ahead and purchase the kit will change the pricing later just send us new mail I did this add a second customer rep responded that she would not honor the agreement and that the manufacturer sets these prices not Amazon as her excuse and of course when I tried to cancel their computer system says it’s too late . Thank you David B D & B Construction