Bests & Worsts Reviews from Amazon

With new low pile carpeting (berber) and tile floors elsewhere in my home, this seemed to be the perfect solution and alternative to my trusty Kenmore. The Hoover was easy to handle, descent suction, fairly easy to empty the canister (albeit slightly messy as the dust/dirt tended to "fly" a bit), long electrical cord and an overall lightweight appliance easy enough to manage under tables and chairs and such. However, the third use resulted in a crack in the foot that attaches to the body - this resulted merely from preparing to turn off the machine - too much pressure when placed upright? One crack lead to another, then chunks flew off to the point that the bottom no longer stayed attached to the unit, no way to replace the part without replacing the entire base/foot - not cost effective and of course, past the 30 day return. If the hard plastic connection from foot to base were reinforced or if a preventive measure of duct tape or such around the connection were made I believe this minor adjustment would resolve this unfortunate complication. A call to Hoover netted "ah, sorry to hear of that, never heard of a problem like that before". I didn't know the one I bought for my sister had done the same thing until after I shared the details of my call to Hoover with her. She agrees it's a good concept, but plagued by an otherwise minor flaw.