Bests & Worsts Reviews from Amazon

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606
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ranked #26,011 most helpful out of 571,544,897 reviews
★☆☆☆☆
Best water filter, but the company pulled a Bait and Switch on its customers!
First of all, I would like to say that this ZeroWater filtering system, offers the best tasting water of any filtered water system I have ever tasted. That being said, I would like to let it be known that the company has pulled a "Bait and Switch" on its customers. Our regular tap water registers about 140 on the ZeroWater meter, and the first few ZeroWater replacement filters we bought, were cylindrical in shape. Those filters gave us about 45 gallons before needing to be replaced. That was good for us, to last through almost 1 month of everyday use. Now we bought the "new and improved", bullet shaped filters, and they only last for about 30 gallons (about 2 1/2 weeks), or 33% less drinkable filtered water (registering under 6 on the ZW meter) than the original cylinder shaped filters, FOR THE SAME PRICE. Yes folks, the company seems to be giving its customers the old screwgee, where we will have to pay more to get the same amount of usable filtered water, as we originally got with the filter that came with the original ZeroWater pitcher! Unless the company decides to go back to the original cylinder filters, rather than these bullet shaped ones (and from what I have read, customer service has no intentions of doing so), I can NOT recommend these filters, due to poor customer relations. Once our existing filters run out, we will be looking to a new company for our filtered water needs.
September 2012 · Tools and Home Improvement · verified purchase
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