156
people found this helpful, as of 2023
ranked #207,060 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Check your Device Specifications!
I purchased this device because one of the specs was the 16GB of installed RAM. I checked the Device Specifications in the settings and found that only 8GB of RAM is installed but I was charged for 16GB.
the product in question
HP Pavilion Desktop PC, AMD Ryzen 7 5700G, 16 GB RAM, 512 GB SSD, Windows 11 Pro, Wi-Fi 5 & Bluetooth Connectivity, 9 USB Ports, Wired Mouse and Keyboard Combo, Pre-Built Tower (TP01-2022, 2021)
4.4★ · 352 ratings, as of 2023