Bests & Worsts Reviews from Amazon

Having cooked with pressure cookers regularly and successfully for decades, I am very experienced in maintaining and cooking with a variety of pressure cookers. I treated myself to a stainless steel Fagor - my first Fagor (I liked the idea of the built in pressure device). Immediately I noticed slight burning in one small part, but I put up with it, and just had to use more elbow grease there whenever I cleaned. Then about a year later, after following one of their recipes, my cooker burnt out (interesting that this happened to another in comments too). This resulted in the dial melting - and of course a very messy pot - i.e. an unusable pressure cooker. Later, Fagor had the cheek to imply that the pot had failed because I had kept it in such a state! In trying to clean the pot, we noticed what seemed to be a through-and-through defect in the stainless steel - in the same place as the burn spot. It has been over 3 weeks since updating them on the latest find, yet they have remained silent, shunning me. At least one of the recipes in the Fagor manual calls for the addition of honey AND ketchup. This is the recipe that saw the downfall of my pressure cooker. It is of interest that Snow White comments that these are a no-no in pressure cooking. You'd think that users are safe if they follow the manufacturer's instructions! However, Fagor have refused to admit any failure on the part of their recipes, or pressure cooker. The company does not stand by its "10 Yr Warranty Fully Guaranteed Product". I photo documented the issues and sent them to Fagor - including Fagor's President (who never bothered to respond). They eventually offered a new lid ... but with a dangerous pot, it's not worth risking it. Clearly they do not care about customer satisfaction or safety, and do not see value in building up goodwill. Stay clear of this company and its products! (I cooked for decades with Prestige with no problems.) I'm hoping this review will allow me to rate it zero, otherwise I will have to give it an overly generous '1'.