Bests & Worsts Reviews from Amazon

I ordered this Cuisinart Single Serve and it did not work when it arrived. I called and they said they would send a replacement which they did. I returned the one that did not work at a $15 shipping cost. When I received the replacement, I pjugged it in and the same thing, it did not work. I wasn't going to spend another $15 to ship it back when I think Amazon or Cuisinart should be paying the shipping fees if their product does not work. At this point, I just accepted the loss. I ordered a Keurig single serve coffee maker. It arrived and work perfectly. I am disappointed and I think Amazon should check out all of their Cuisinart SS-10 Premium Single-Serve Coffeemakers to ensure they work.