154
people found this helpful, as of 2023
ranked #208,060 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Incredibly poor manufacturing
This is my first set of Keens having used Merrell's for the past few years. They are a heavier boot than anticipated but in general were still comfortable for daily use. The issue (and reason for 1 star) is that the right side of the sole almost completely separated from the upper after a little less than two months (Aug 6 - Sep 29). Even though I was outside of the return window Amazon sent a replacement pair which I received Oct 1. Upon reviewing the same seam you can see the adhesive is missing in spots and if you apply any inward pressure to the upper that the seam is going to separate again.
After hearing so many good reviews on Keens (friends, family, websites) I expected a much higher quality boot only to be very thoroughly disappointed. Kudos to Amazon though on handling the situation!
October 2016 · Clothing Shoes and Jewelry · verified purchase