173
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ranked #199,006 most helpful
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★☆☆☆☆
Defective product
Was this product on sale because it had defects? I am seriously asking.
I was so excited when I received my saucepan that I decided to try it immediately, I put some oil in the saucepan, waited for it to be warm to add some vegetable when suddenly the bottom of the saucepan started burning, and smoking. I immediately took it out of the stove, rinsed it with water, just to discover a long burn mark in the pot, as if the iron itself had melted (see picture). I have cleaned it countless times since then, tried to use the pot again, this burn mark is definitely permanent and most likely due to a material defect in the saucepan.
I would of course very much appreciate to get a new one!
November 2015 · Home and Kitchen · verified purchase