Bests & Worsts Reviews from Amazon

I received this printer 5 months ago and noticed that every now and then that some of the words on a page would have a streak through it but it was nothing really bad. It eventually got worse and worse. I tried doing every maintenance option on the printer but it didn't seem to help. I talked to Epson support and they said they will send me a refurbished printer to replace it and getting a new one is not a option even though I have only printed less than 100 pages on this printer. They also require me to put a $320 hold on a credit card in order to send out a replacement or I can send mine in first and wait for them to receive it to get a replacement. Really not happy with this machine and would return it if this was a option. Update: I chose to send my printer in first. I waited about a week and a half then called in and checked the status on my replacement. I had to provide them the tracking number since they didn't show receiving it even though I shipped it under their own Fedex account and followed their instructions exactly. I was told that since they had received it a few days before that they would next day ship it to me within the next 24 hours. Here it is five days(counting the weekend) later and I am sitting on hold again waiting to talk to someone because I still haven't received my replacement.