Bests & Worsts Reviews from Amazon

The touch screen stopped working in less than a year of purchasing the item. Don't be fooled, when it says 2-year worry free guarantee and if it breaks, Amazon will replace the item, no questions asked, that is not true. First, Amazon will see if the tablet can be repaired with refurbished parts. So, you could get the same tablet back that was not working properly, without a replacement, and then if it breaks again, and you're up the creek if it happens right after the two year warranty ends. If something is not working properly, and it's under warranty don't give the impression you'll get a replacement. You have to read the additional details of the warranty to get down to this information. It's very, very deceiving. "Replace" is not "repair." Replacement literally mean "a thing that takes the place of another." Repair means "he action of fixing or mending something." These are two totally different concepts. Also, if they do agree to replace the tablet, it's not a new tablet you'll receive. It's a refurbished device. Read the fine print before you purchase this and understand what your getting. Good luck if you have to contact customer service, too, with a problem with you device. The customer service is outsourced to somewhere outside the United States, and it's not the easiest to understand the technican you get. We chose the referbished device option, but like I said read all the details. This warranty is very much false advertisement.