Bests & Worsts Reviews from Amazon

I bought the newest EGO leaf blower 650 CFM, used it for 10 minutes yesterday and placed it in my workshop. It cost me $300+tax. First thing this morning I went to the EGO website and registered the blower, battery and charger units. Then I went to use the blower and it would not start...let's say it clicked once and then nothing happened. The battery was fully charged overnight. The speed control was in OFF, so that was not issue. I looked at the online help and on the EGO site to see what to do...tried whatever suggested but no good results. The EGO customer service did not respond on phone or online. [Issues with website and/or customer service?] I was very pleased with the 10-minutes of use I got from the new 650 machine, but returned it this morning in its original packaging. I do believe there can be flukes when it comes to electronic equipment, batteries, etc.; all can't be perfect every time and QA/QC cannot always find the process/problem area, so I'm giving you this feedback. BUT, I'm seeing several online commentators with same issue of short use and then failure of their 650. Originally, I did prefer the EGO 650 because it's being sold as the 'newest technology', then I bought one and it failed on second use...and because the return policy was easy I returned the 650 today. I do prefer the 650 as a better machine ergonomically and with the power. So, I bought the EGO 530 blower; another of their products that have been on the shelf for a few years. Let's see what happens in coming days regarding this new 530 unit, or if it was a dumb decision.