Bests & Worsts Reviews from Amazon

Here is my quick review... I originally gave this 5 stars...but now I've dropped it to 1 star because of the messy way it punctures the top of the Kcups! The puncturing mechanism makes a big sloppy hole that spews water and coffee grounds everywhere! Pro: 1. Heats up quickly. 2. Makes a fast hot cup of coffee. 3. Quiet - it sounds like a quiet dish washing machine. 4. Uses any kind or brand of Kcups even knockoffs! 5. Cup sizes are accurate. 6. Makes a 12oz size! Con: 1. Cheaply made of all plastic, it looks good but when you use it you notice the low quality. 2. Buttons are rubbery and cheap feeling. 3. The puncturing mechanism makes a big sloppy hole that spews water and coffee grounds everywhere! Bottom line: They need to fix the puncturing mechanism!