Bests & Worsts Reviews from Amazon

Ordered 2 45lb dumbbells and used them occasionally for a few weeks. After thinking my arm strength differed dramatically, I took them to the bathroom scale and discovered one of the dumbbells was only 40 pounds, even though it was imprinted with 45!! Amazon was useless, even though I bought them from them. Shipping one back is basically cost prohibitive, PLUS they want to charge me a restocking fee. Considering making this the last time I buy from Amazon. PS: after a second call to Amazon (after they asked for my feedback on the first call) I found a rep who was willing to help. They are arranging to have a new item shipped and then pick up the defective one at no cost to me. Although this is good and I appreciate it, the first customer service rep really soured me on Amazon, and getting a 40lb weight marked as a 45 would makes me extremely reluctant to buy from Cap ever again. PPS (March 13, 2013). So I finally got the replacement dumbbell after Amazon helped me out. I contacted Cap to let them know about the problem and they never responded. In total I have received three 45 lb dumbbells and only one of them weighs 45 pounds! The one I am returning weighs only 40, and the replacement I got is a shade under 43. I guess that's closer to the 45 at least. But apparently the quality control at Cap is virtually nonexistent and they must know it, which would explain why they didn't respond to my customer complaint/inquiry. I will NEVER buy from them again and would discourage anyone else, also.