104
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ranked #250,353 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Defective right out of the box - returned and got "restocking fee"
This laptop was clearly not functional within an hour of setting it up. It bluescreens constantly, and none of the typical things you'd do to diagnose and fix the bluescreens fixed it. This included a total fresh reinstall of Windows as well as a number of software diagnostics recommended by Lenovo. None of it worked. This is clearly a hardware problem, so I returned it. Amazon's return policy states that if they disagree with your assessment that the computer doesn't work, they'll charge you a fee ($165) for restocking. That's what they did to me. So they intend to sell you the same broken laptop they sold me. Buyer beware!
January 2021 · Electronics · verified purchase