Bests & Worsts Reviews from Amazon

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166
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ranked #201,979 most helpful out of 571,544,897 reviews
★☆☆☆☆
Nice blender with a serious flaw
I bought this blender two years ago, mainly to make smoothies and occasional milkshakes. It was used, on average, once a day for less than five minutes. It was excellent for what I wanted and had a design which greatly helped the blending process without need for constant stopping to get unmixed material down to the blades. After about a year it started leaking and I discovered that the plastic 'nut' that attaches the blades to the glass jar had cracked. I tried to repair it with different adhesives but nothing worked. Thinking I had just been unlucky with the first one I purchased a second of the same model. It worked just as well as the first one until the same problem occurred. Now I was a little upset and so I submitted warranty claims for both to HB. They accepted the claims and agreed to send replacement parts but with a charge of $6 for S/H for each. I replied asking them if they would guarantee the replacement parts without charging for anything if they failed (since I suspected a manufacturing problem in general with that part) and have heard nothing back, which I take as a 'no'. Too bad--I'm now using an Oster which is supposed to be pretty bulletproof. It's OK, but I liked the HB better, except for the leaking part.
October 2018 · Home and Kitchen · verified purchase
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