Bests & Worsts Reviews from Amazon

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266
people found this helpful, as of 2023
ranked #103,882 most helpful out of 571,544,897 reviews
★☆☆☆☆
Battery Failed Prematurely, Kidde Did Not Honor Warranty
The battery in this alarm that was supposed to last 10 years only lasted two years. I sent the unit back to Kidde a month ago at my own expense and asked for a replacement under warranty. They did receive the package, but I got no response, which does not surprise me - they have been very slow about replacing their recalled defective fire extinguishers, and this is more of the same poor service. I have already purchased a First Alert unit to replace this. I would recommend that you choose another unit from a company that stands behind their products and if you have one of these that fails prematurely, don't throw good money after bad by sending it back to Kidde. UPDATE: Kidde finally did replace my unit, seven months after I sent it back. Sorry, that is way too long to make a customer wait for warranty service, even if it is for something non-essential. Given that this is safety equipment, their poor response time is simply inexcusable.
January 2018 · Tools and Home Improvement · verified purchase
the product in question
Kidde 21010047 C3010D Carbon Monoxide Alarm with Digital Display and 10 Year Sealed Battery
4.6★ · 1,123 ratings, as of 2023
worser bester