Bests & Worsts Reviews from Amazon

Bought this steamer because it had a glass container which I thought would be better than plastic for leaching out chemicals. Unfortunately, it completely stopped working after about 30 uses. The timer malfunctioned so that it would stop steaming every 15 seconds and has to be restarted. Cusinart offered to replace the product. But the catch is I have to send this big, heavy appliance with the glass top and glass bowl that need special packing BACK to them at my own expense. Plus pay $10 additional to have a new one sent. I guess that might work for some people but I live in Hawaii and the cost to ship this back would be upwards of $60. Nearly half the price of the original product. If you live on the mainland, perhaps this might be worth your while. But, personally, I will never buy another cuisinart product. I bought a gas grill from them that failed after 4 months and should have known better but was lured in by the glass build and the reviews. less than 40 uses and it breaks? And cost more than $130? Something's rotten in the state of Denmark. Or should I say cuisinart. Obviously, I do not recommend this product. Am not to return it. Just have to eat the loss. Because it would enrage me to have the same thing happen again another 3 months down the line. Looking for a veg steamer? Look elsewhere. Personally, I'm going back to stovetop steaming with a basket. And while I'm on the subject, in case any reader's didn't know this -- steamed hard boiled eggs are GREAT. And work just as well on the stove in a steamer. Wait for the water to boil fully, add eggs to steamer basket, cover and cook 12 minutes for hard boiled and 6 for soft. Shells peel off really easily, yolk texture more creamy. Never any green.