Bests & Worsts Reviews from Amazon

This product worked great for about 2-3 months then I had to reset the router sometimes. About 5 months after I bought this router, I had to reset it 4-5 times a week. It will not stay connected with my phone, laptop, or my computer (hardwired). I know it is not my modem because when I reset it, I connect with any or all of my devices. I called customer services and they said that they can NOT help me unless I pay for their customer services which only last 90 days. They wanted to charge me $40(1-time trouble shooting services), $69(6 months), or $99(1 year). You must also realize that the product is warranted for 1 year and I explained that to the lady and she would not help me unless I was willing to pay at least $40. I am not willing to pay this because it only cost $79 from Staples. At this point, she hung up the phone on me. I was shocked. I wasn't hollering or anything at her. I just wanted an explanation. Well, I will never buy another NetGear product. I am going to try to return it to Staples. Do NOT buy any NetGear product unless you want this kind of service. I did call back and the second person seemed to be helpful but he ask for my ID # from my previous call and he asked for a moment to read the service call and he never returned to talk to me and he never hung up either. I am really done with this company. Don't buy it!!!