Bests & Worsts Reviews from Amazon

When this product works, it works great. I road cycle and ride MTB and put in 130 miles a week between the 2. I'm in my 40's and recovery is an issue now and a friend of mine recommended this product. It helped with the soreness and my endurance performance going on back to back rides. With that said, my unit was well maintained and taken care of. From the first day I had it, the connector of the hoses has always made a hissing sound. Now the hissing sound has become extremely loud and the bags don't inflate with an error symbol displaying on the LED screen. I have reached out to customer support over the weekend and it's been 3 business days and still no response. It may be due to COVID, however, when you spend $995 for a product that fails as fast as it has, you would expect some resultion quickly. This hasn't been the case. As I mentioned, when this product works, it will help you recover. If I get resolution to this issue I'll update. To recap I ordered this unit on May 5th, 2020, used 20 times, it has failed, customer service has yet to respond after being contacted, left a voicemail, emailed, over 3 business days. Update: After a few weeks customer support followed up with me and sent me a a new hose connector. That solved the issue. Have used quite a bit since with no issues over the last 4 months.