Bests & Worsts Reviews from Amazon

I have had this product for 3.5 months and it started smoking when brewing. Not steam, smoke! Amazon would not help me because it’s past the 1 month return policy. I waited on hold with delonghi for 42 minutes to be told they will have me send in the item and await repairs. I spent too much on this to now three months later be waiting for it to not catch on fire. I am very disappointed with the product and the way delonghi has handled it thus far and surprised Amazon couldn’t be of more assistance considering the circumstances.