111
people found this helpful, as of 2023
ranked #242,053 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Lost a customer of more than a decade
I have been buying Char-Broil grills since 2005. They are all I have owned since then, but this was the last straw. I am no barbecue expert, but I have done competitions, sponsored events and sporting events. I would say I am fairly decent at what I can do on a barbecue. With that said ignore the comments that say these rust and the paint peels. people need to learn to properly care for a barbecue. The thermometer comments are a joke too. The thermometer is for gauging temp. Do not take it as gospel. Learn to read the coals an use a meat thermometer. Your hand also does wonders for gauging temp. This thing is flimsy as they come. now Char-Broil has always used flimsy sheet metal and that doesn't make a product bad, but the reinforcement points suck or are none existent. If you open the lid this thing kinks all over. If you move it by the handle you fear it falling apart. Just very poorly made. The next are the seals. The hinges are junk and bend. The right side of my lid when closed sits flush, but the left side has a fairly big gap. The smoke stack has a major gap and is kinked due to the fact it is only held by 2 screws diagonal of each other. All of these gaps will effect the inside temp. This is also the second one I received as the first one came with broken welds on the main barrel. Now if anyone says I just don't know how to build anything I am a 16 year aircraft sheet metal mechanic writing a review on my wifes account. My last gripe is that all Char-Broil grilles used to come with cast iron grates. Everything is porcelain now. This was the first thing I noticed when I bought my 3rd grille. I am just very disappointed with Char-Broil. They were a great company about a decade ago and did make a great entry level product at a very reasonable price. I believe the owners have watched one to many episodes of shark tank and following that business plan have ruined this companies quality for mass production and profit only. This barbecue is good enough to get me though this summer season and I will use an inferior product to great effect, but this will be my last year with Char-Broil. About 13 years of customer loyalty has died. I will be switching to Oklahoma Joes.
March 2018 · Patio Lawn and Garden · verified purchase