Bests & Worsts Reviews from Amazon

The CD player of the Karaoke machine I purchased through Amazon did not work. Perhaps, it was dropped or thrown about as I could hear something rattling inside. Since I was pressed for time, I contacted Unbeatable Sales directly and purchased a replacement. The packaging of the item I purchased directly from Unbeatable Sales surpassed that of the same item they sell through Amazon. It was double boxed and the inner package looked new. The packaging of the product sold through Amazon consisted of single boxed item which is an inverted version of the original container. It makes me believe they are selling their RMAs through Amazon. Unbeatable Sales will not refund shipping costs for any items. So, if you purchase through Amazon, get ready to pay for shipping to and from your location. A waste of $30. If you're going to purchase this machine, which is very good, contact Unbeatable Sales directly and avoid the hassle of receiving second rate products.