233
people found this helpful, as of 2023
ranked #127,524 most helpful
out of 571,544,897 reviews
★☆☆☆☆
You could become the next sucker
Purchased this item for my college freshman to take with him. It arrived. Its appearance was surprisingly good. It worked the first time I booted it up, but then it began to shutoff in the middle of use for no apparent reason. Rebooting would take several tries to be successful, even trying recovery mode and other boot options. My son took it to an authorized repair shop on campus. They said it would need (wait for it) a new logic board for $499 (Search Louis Rossman MacBook on YouTube to find out more about this phenomenon) . Rejecting the option to spend another $499, I told my son that we would just return it. He called me back on his way to his next class saying that the laptop was hot to the touch. He placed it on the cool tile floor for a couple minutes uncertain if it was even safe to hold at this point. It eventually cooled down. The Amazon return process was easy and painless. But once my son shipped it with the provided mailing label last Saturday, UPS has no tracking record of it, and it would appear that I’m out $1200 plus a $50 diagnostic fee. There are many problems with this story and a lot of blame to go around but nobody has time for that. Just be aware that this is a very risky purchase and could easily go very wrong. I have typically lucked out with this kind of thing in the past, but I have now become that guy who writes the negative review because of his terrible experience. You could become the next sucker.
September 2019 · Electronics · verified purchase