Bests & Worsts Reviews from Amazon

It looks great, right? It has a quad-core 2.2Ghz CPU, Qualcomm chipset which supports WPA3, OFDMA, etc... I was really excited to get this router, but was really disappointed when it arrived. As shown in the attached pictures, the listing advertises down and uplink OFDMA, however the box says otherwise. Concerned, I reached out to Netgear support asking if they plan to roll out upstream OFDMA or any other wifi 6 features mentioned such as target wait time in a future firmware update and I was told twice "I cannot promise that it will or it won't." After paying hundreds of dollars for this router, I was extremely disappointed in both the misleading advertisement and the response from Netgear support. It appears their RAX models 80 and 200 with the Broadcom chipset support both down and upstream OFDMA, but this one does not. So I had to take this for face value and assume the disclaimer on the box was the final verdict. After further research, their product advertisement for the RAX120 on netgear.com only lists OFDMA, while the RAX80 specifically says downstream and upstream OFDMA. I find it very interesting they'd not only release the RAX120 with only downstream OFDMA, but advertise having both down and up in the Amazon listing. Maybe I'm being petty, but that was enough for me to return the product before opening the box. If they told me they plan to add features as they become available, I'd probably be open to keeping it. It's probably a great router, but I feel let down and misled by Netgear.