250
people found this helpful, as of 2023
ranked #114,260 most helpful
out of 571,544,897 reviews
★☆☆☆☆
and to make matters worse I received a message that it is not eligible ...
Unfortunately I was duped by the "Amazon Choice" banner on this item. When I received it I found that it would not adjust low enough for my bed, and to make matters worse I received a message that it is not eligible for return. While I probably should have read all of the negative reviews on this one, I was pressed for time. This experience will definitely change my relationship with Amazon, as I have always trusted that they would stand behind all purchases. I will be less likely to make a purchase like this in the future and more likely to go to a store, where I can actually see what I'm getting.
January 2018 · Unknown · verified purchase