Bests & Worsts Reviews from Amazon

Update: Processed the item for a return to amazon after only 3 weeks. One of the main reasons I purchased this was for the massive interactive display. Unfortunately, this screen is the only source of information for your workouts (distance/time) even when not using it for a guided training session. After about 6 uses, the screen would intermittently not capture data from the rower. In other words, I would be rowing - but the distance would not increase or change. Additionally, the rower was continually dropping connection from my network (wireless hub in same room, 15' away, direct line-of-sight.) . This made loading any workout videos or training sessions nearly impossible. Finally, the unit alerted that it required a software update, but upon continuing, the unit became stuck in a constant state of failed-updating. Even when the power was cycled, the unit would return to the failed-update screen. Upon contact with NordicTrack, they directed me to their tech support section - which was less than effective and extremely frustrating to interact with. I quickly decided to return the unit given the problems I had experienced in a short period of owning it. Oh, thats another thing... returning this thing is sort of a pain. I didn't keep the box it came in, so I contacted my local UPS store and talked it through with them. I eventually lugged this thing to them and had to pay $50 for them to construct a box that could package this thing for shipment. It was sort of a puzzle trying to get UPS to accept this, as it is near the max-size they can accept before it's considered freight. I think this unit has massive potential, but the control hub (a.k.a. screen) needs some overhaul and improvements. My original review from the first week of use is below: Original Comment: Great machine, great build quality, and definitely fun to use! -1 Star, because I feel like the massive display screen should have more functionality, a dedicated power switch, and Bluetooth capability.