Bests & Worsts Reviews from Amazon

I loved this oven for the one month that I had it before the fan stopped working. The bad news is that when I contacted the company they said that I had to send the oven back at my own expense. This appliance is not light. When I questioned why I should have to invest any more in their defective product, they said that they didn't offer free return shipping to Amazon customers...only to customers who purchased directly from them. Hey Amazon...sure you want to carry this product?