120
people found this helpful, as of 2023
ranked #232,802 most helpful
out of 571,544,897 reviews
★★☆☆☆
Good sound quality & range, but 2 fatal flaws
Bought this phone from a local "big box" office supply store after considerable research, etc. to replace a dying Uniden 2.8GHz model. Features, range, sound quality, and so forth are OK. Even the curiously slow dial tone sequencing is tolerable; HOWEVER, cordless "talk time" is ridiculously short (<90 mins cumulative, when kept off the charger base) AND the cordless handset goes dead (i.e. drops the call & the display blanks-out) whenever a GSM mobile phone is nearby and actively sending or receiving. That makes it unacceptable for any serious business/SOHO use. Swapped it for a 2nd new unit within 10 days; it had the same fatal performance flaws. Panasonic's "customer service" lines (for all consumer products, apparently) are routed to a call center in the Philippines. That would be OK if the reps were knowledgeable and empowered to do anything but give polite lip service. They finally offered an "advance replacement" with a refurbished set, but without acknowledging the problems or any assurance the 3rd system would be any different. Declined. Panasonic was once a solid, responsive company; sadly, they aren't anymore.
February 2009 · Office Products