Bests & Worsts Reviews from Amazon

What ever you do, don't waste your time with this product at this time. I purchased the FitBit Flex and with in two weeks the band broke. I was not doing anything out of the ordinary then just wearing it. I did not stress it out in any way. come to find out from several other people that received the Flex (we did a group work program and we purchased the Flex to assist us in our personal goals), their wrist band broke at the same spot as mine. I contacted FitBit customer service asking for a replacement wrist band and it is now been over a month and I have still not received anything. Oh I've gotten a nice letter from one of the customer support managers telling me how important I am to them as a customer but yet I still have not received the replacement strap. There is obviously a design issue with the strap and maybe it might be best if you were to wait for a few more months until they are able to correct this issue before purchasing the Flex. Just my opinion